Outstanding service. James knew right away what was wrong and how to fix it right the first time. Others wanted to nickel and dime me to death, and nothing really ever got fixed. Highly recommended. God bless.
Best A/C company around. They bend over backwards to take care of customers. I highly recommend them.
Lance and Justin arrived on time and were responsive in diagnosing and setting up the invoice for my bill from a distance. I am thankful to have found an HVAC repair company that I can rely on from afar. I called back due to reports of the heater not working, and Charlie came out promptly and repaired it within an hour, identifying the problem. I am so pleased with their services!
This company responded quickly and solved the problem economically. Excellent service!!
I had to call on Saturday, and James, the owner, came out and took care of the problem to get the old unit through the weekend. Scheduled the new unit installation for Monday. He arrived on time, was personable and professional, and finished on schedule. Great price, and this unit is super quiet! The house feels amazing. Thank you so much for the great service! I absolutely will recommend this company to everyone!
Matthew, who was our repair guy, was on time. His work showed just how knowledgeable he is. He corrected/found the issue that another company did not. I would recommend Air On Time AC to anyone who needed replacement/repairs, etc. We were 100% satisfied. EXCELLENT work.
Lance, who works for Air On Time AC, is absolutely amazing. So friendly and polite, and he did a perfect installation of a new AC at our place. This guy put everything back in the garage after he was done, hand-delivered a free upright temporary AC the day before to make sure we were ok, and waved goodbye once the job was done. Ask for Lance. This guy is a gem in Conroe.
Great experience. Nice and skilled technicians and good communication.
My son recommended Air On Time AC, telling us they are the best in the industry — how right he was! We needed everything replaced, including a furnace. The new AC units outside look like “Cadillacs”, and we are so pleased with the service that James and his crew provided. They are polite men who did an outstanding job in paying attention to every detail needed to complete the job. They were careful in bringing all that was needed up and down the stairs without scratching the walls or messing up the carpet. They cleaned up after the job was completed and took even their empty water bottles with them when they left. The AC works beautifully, and we are extremely grateful to this company for their work. We’ve had our share of trouble in the past with our central air conditioning units and had to deal with a lot of different companies through the years. I wish I had known about this company 10 years ago. My son was absolutely right. They are truly the best in the industry! A big thank you to James and his crew. I doubt I’ll need their services again in the near future, but if I do for whatever reason, I’ll never take my business elsewhere again.
The technician was prompt and very professional. The work performed was at the price quoted. I will use this company again.
I called them up after another company came out & told me the fan motor seemed to be bad, but the compressor was probably bad also. I needed to let the compressor cool down & he would come back to check it in a few hours. He told me I would probably have to replace whole system because of the age & it was a type of Freon that is not allowed anymore. He gave a quote to replace the whole system. In the meantime, I called Air On Time AC & told the person who answered the phone my issues. I told her I needed to get a quote to replace an old system. She said she would have someone call me ASAP. James, the owner, called within a few minutes. He said was at a job & would come to me next to look at my system & give me a quote on replacing our old system. The other company had given me a quote already. James came out still before 11 a.m.. He looked at our system & gave me an estimate that was a $1,000 cheaper than the other company (he did not know of the estimate I had). I asked him if he would look at what the other company was doing. He said sure. He checked the components electrically. Within minutes, he told me the compressor was okay & that the capacitor for the fan motor was bad. He replaced the capacitor & the fan came on. He then checked the amperage that the motor was pulling, & it was pulling over its limit. In the meantime, the motor was getting very hot. He told me I could leave it like that but suggested to replace the motor or it could happen again soon. Come to find out that the fan blades needed to replaced also because the one on it was NOT O.E.M. (original equipment manufacturer). When he came back with parts, he not only replaced the motor & fan blades, but he also took out the capacitor for the fan motor & wired it back with the proper capacitor for the system instead of having two capacitors. The system now even blows out more air through the coils. We are very happy the quality of work & honesty of his business. This work was done on a garage apartment & now we will have him check the house & the two systems for it and also do yearly checks.
These guys are the greatest. They’re open on Sunday and were able to do the repair the same day. The guys were very polite and fast workers. I would use them again and recommend to other friends. Thanks again for all your hard work.
The AC went out at my 93-year-old dad’s house. They sent Charlie out within a couple of hours. He was the nicest man. It was fixed and cold in less than an hour. I would recommend them. Thank you for getting my dad cooled off. You guys are wonderful.
I want to thank Air On Time AC for finding the problem with my AC. I appreciate the time and service I received. I would recommend Air On Time AC to all my family and friends. Thank you again for your service. I will be calling Air On Time AC if I ever have another problem.
Charlie was excellent! Knowledgeable and informative. The response time was second to none. I called at approximately 7:30, and Charlie was onsite by 9:00a.m. at the latest.
The work went smoothly and without an issue. They installed two complete two-stage units in one day.
James is a great person to work with, and his team members are efficient and respectful.
They were professional, on time, explained the work to be done, and fixed a problem with the vibration in our wall that could not be fixed by another company. They replaced a defective new air conditioner, installed a new heater to be compatible with our air conditioner, installed a roof jack for the new heater, re-hung our sagging ductwork, installed an additional return vent, and completed the work on time and cleaned up. We are very pleased with the service, and pricing was reasonable. I highly recommend this company!
These guys are AMAAAZING! The technician was polite and courteous. Very fair and honest! I will definitely be calling for all future needs!!
I would highly recommend this company. Our AC unit went out, and they came out immediately and discovered that we needed a new unit. They were prompt, courteous and got the job done. Hats off to James and his team. We appreciate the great service.
Fantastic and quick work!
James and Matthew are A/C angels. Just simply wonderful, hardworking, and very honest. I will only use Air On Time AC with these hot Houston summers. Please try this company for your needs. You won’t be sorry.
Mathew was early, honest, and hardworking. I 100% recommend this company. The owner even calls to check in. Super nice.
Great work, good price, and outstanding customer service. Our tech was Kyle, and he was extremely knowledgeable and a true professional who quickly identified the problem and had our AC system working again within an hour! He checked and ensured everything was working correctly and answered all our questions. I highly recommend Air On Time AC and recommend you request Kyle! Outstanding work.
We used Air On Time AC at my church, and they did an incredible job! They installed five 20-ton units, two 12.5-ton units and two 5-ton units. Some were installed with metal ducts and some with flex ducting. All were done professionally and look great. We are also using them for our service, and they are courteous and on time for appointments. I highly recommend James and his crews! Thanks, Air On Time AC.
I came home from work last night to warm air blowing out of the vents. I wasn’t finding much luck on getting someone to come out on a Sunday night to look at it. The temp inside with fans going was still almost 91 degrees at one point. I looked up Air On Time AC and gave them a call. James answered and got us worked in last-minute. Drew showed up to do the repair and was very quick and efficient. He cleaned up as he went and even showed my boyfriend what was wrong. Drew thoroughly explained to us about what needed to be done in layman’s terms since we don’t know much about AC repairs. He finished the repair in almost no time at all and had us back up and running! Drew is a huge asset to this company, and a promotion or raise is well deserved! Thank you, Drew, for being a lifesaver, and James as well! I will spread the word about this company. Thanks for all your help!
This is one of the best companies I have had the pleasure to do business with since being a homeowner. Shannon came out and replaced our unit and truly went above and beyond to help us out in our time of need. Very knowledgeable and professional staff, and they stay true to their word when they say they will be there, unlike so many other companies out there. And when in doubt, ask for Shannon. He’s the guy. I would recommend these guys to anyone.
I’ve been using Air On Time AC for almost 5 years. They installed an Amana A/C and furnace, and they have always been good to me over the years. I like that they are professional and conscientious. If something happened and the technician was going to be running a little late, they would call and keep me updated. They just installed a new Wi-Fi thermostat for me and did a great job. I can confidently recommend Air On Time AC!
I am very impressed with the work by Air On Time AC. As stated by their name, they showed up on time. When I asked James for extra items, he finished the project on time and under budget. The air conditioning has never worked so well. And it’s quiet. I never realized how loud the system was when it couldn’t breathe properly. I would recommend James, Lance, and his team for your Houston air conditioning repair.
This company is extremely responsive and transparent. James (the owner) came out to my house within the hour during state-wide blackouts and inclement weather, whereas the “big-name” HVAC shop I called still hasn’t returned my call five days later. James and Air On Time AC technicians explained everything they were doing to diagnose my old furnace. When they found the issue and gave me my options, it was an easy choice to put in a new unit, and they were able to come install it the next morning. I think James really cares about his customers, and that’s rare to find in any business. I’ll be using this company again in the future.
Air On Time AC sent someone out very quickly when I had some A/C problems. The technician, William, was there in no time, checked the system and found the problem. He was professional and knowledgeable and went to work on the repair. The tech checked over his work and cleaned everything up before leaving. The cost was fair, and I will call this company again when I need A/C work done. Very satisfied.
Lance with Air On Time AC is freaking awesome! This guy hand-delivered an upright AC the day before to make sure we were comfortable and then installed it the next day. He cleaned up and even waved goodbye to my kids. Ask for Lance! He’s awesome!!!!!! Amazing company!!!!!!
My air conditioning system is not functioning properly. They showed up, diagnosed the problem, and fixed it properly. They went above and beyond any reasonable expectations to make sure I was taken care of. I would not hesitate to use them again.
I called five people before calling Air On Time AC. Three didn’t call back, and two could not service me until the next day. You guys said you would be there within an hour. You brought all the parts and had us up and running before lunch. You were very upfront about the price and seemed to have our best interest at heart, which is rare these days. I promise to send you much, much more business. COVID-19 didn’t stop you!!! I wish more companies were run this way. I thank you from my heart and soul. Please keep up the great work and all that you do.
I’m impressed!! And that’s a rarity. Attention to detail, professional, friendly, and product knowledge way beyond requirements. I could go on and on. Outstanding job!!!!!!
My store thermostat went out at my store on Sunday. The lovely lady who answered my call was Jessica. She was so smart and honest. She suggested that we try changing the batteries. IT WORKED! I will always call Air On Time AC in the future. A year later, and wonderful Charlie fixed both my store heater and my home heater. These people are honest!
James, Justin, and his team did a fantastic job diagnosing and fixing my AC issues on my two-year-old builder spec AC system. They took tremendous care to review the AC system, explain the current problems, and quote a repair plan. On the day of the install, they performed the work with care and professionalism and were happy to answer any questions I had. I would definitely recommend them to friends, family, and neighbors.
This was my first time using this company, and I will continue to use them. They came out the very next day, and my technician, Justin Padgett, was cool. Good communication, and he did a great job. I recommend this company if you are looking for honest and on-time company for sure. Thanks, guys.
As a real estate professional, I have responsibility for a large number of rental units. Keeping the tenants happy is a primary responsibility. Nothing makes a tenant less happy than their A/C not working during the Houston summer or their furnace during the winter months. Several years ago, I had given James of Air On Time AC the responsibility for maintaining all rental unit systems along with the system at my personal dwelling. James has consistently given me prompt, capable service at a fair (or lower) price compared to other contractors, keeping me happy and my tenants content. I highly recommend James for those in need of repairs/replacement of their A/C and heating systems.
They came out on CHRISTMAS and fixed us right up. Seriously so thankful for them. I would recommend them to anyone! They were quick and got the job done right & fast! Trustworthy company!